Tuesday Morning Triage

Today · 09:47 Open All Applicants →

Stuck applicants

+3 since Mon

In stage > 14 days · oldest 21d

On-hold stuck

No change

Held > 14 days · awaiting reviewer

HR-referred

1 new

Awaiting HR resolution

Failed emails

Bounced

Last attempt 2h ago · DLQ

Cert expiring

< 72h

Employees · AI drafted reminders ready

Stuck applicants

5 of 12 · sorted: longest stuck View all 12 →

Applicant

AI summary & flags

Stage

Stuck

Viewing

Actions

James Thompson

GG-2026-00142 · 34yo · Geelong

Traffic controller candidate, 12yr field experience claimed. Driver licence uploaded shows expired Jan 2026; white card ✓; RSA ✓.

Expired licence White card verified RSA verified

Banking

21d

Sarah Williams

GG-2026-00139 · 28yo · Melbourne (CBD)

Labourer / TMP support. White card ✓; driver licence ✓. No RSA cert uploaded but application questionnaire confirms hospitality experience.

Missing RSA White card verified

Licences

21d

Mike Chen

GG-2026-00134 · 22yo · Frankston

Casual labourer, claims 2 years traffic-control experience. White card ✓; RSA ✓; uploaded cert dates confirm 18 months active. Driver licence ✓.

Date mismatch: 2yr claim vs 18mo cert White card ✓ RSA ✓

Headshot

16d

SM MC PS +1

Aisha Patel

GG-2026-00128 · 25yo · Dandenong

Labourer / signaller. All certs current. AI assessment: ready to advance to Banking. Suggested action: Advance.

All checks ✓ Recommendation: Advance

Headshot

14d

Connor O'Brien

GG-2026-00125 · 29yo · Geelong

Senior TMP technician. TMP cert current, white card ✓, full traffic-control suite uploaded. Suggested action: Advance.

All checks ✓ TMP cert verified Recommendation: Advance

Offer letter

14d

Back to Inbox

Mike Chen

GG-2026-00134 · 22yo · Frankston · applied 2026-05-04

SM MC

Headshot stage · 16 days Casual traffic-controller Applied via website Mike Chen editing this record — your changes will conflict

AI Summary v3 · paperwork-vet

Casual labourer, 22, white card ✓, RSA ✓, claims 2 years traffic-control experience — uploaded cert chain confirms 18 months active service. Driver licence current through 2028. Reachable on file phone (verified during intake call).

Date math: 2yr claim vs 18mo cert Cert numbers match across 3 uploaded docs White card verified · WCV-AU 2024-0481 RSA verified · VIC RSA 2024-0773 Driver licence current

Applicant snapshot

Date of birth15 Mar 2004

Phone0421 ••• 387 reveal

Emailmike.chen+staffd@…

AddressFrankston VIC 3199

Application typeCasual labourer · TC1

Sourcegradientgroup.com.au/apply

Skills & experience claimed

Traffic control 2yr Signalling First aid Forklift LF

Previous employerRoadworks AU (2022-2024)

MobilityOwns reliable vehicle

AvailabilityMon-Fri · weekend OT

Notice periodImmediate

AI assessment

rejection-assessor · v3

Based on current evidence, this applicant clears 4 of 5 vetting checks. The single yellow flag (date math: 2-year experience claim vs 18-month cert chain) is consistent with the applicant having worked under a different cert prior — a benign explanation that warrants a 30-second follow-up call before advancing. Recommendation: Advance to Banking stage after a quick confirmation call. Confidence: 0.87.

Recommendation: Advance Confirmation call suggested 1 minor flag · admin review

Documents · 6 files

All categories · AI-processed Download as ZIP →

DRIVER LICENCE · FRONT

Driver Licence (front)

Uploaded 4 May · 2.1 MB · JPEG

Victorian driver licence; expires 12 Mar 2028; name + DOB match application.

Verified Name match

DRIVER LICENCE · BACK

Driver Licence (back)

Uploaded 4 May · 1.8 MB · JPEG

Reverse side. Address matches application. Endorsements: M (motorcycle).

Verified

WHITE CARD

White Card

Uploaded 4 May · 1.2 MB · PDF

WorkSafe VIC white card. Cert #WCV-AU 2024-0481. Issued 12 Feb 2024. No expiry.

Verified

RSA CERT

Responsible Service of Alcohol

Uploaded 4 May · 0.8 MB · PDF

VIC RSA cert. Cert #2024-0773. Issued 22 Apr 2024. Expires 22 Apr 2027.

Verified

HEADSHOT (PENDING)

Headshot photo

Uploaded 4 May · 3.4 MB · JPEG

Face detection ✓. Clear photo, neutral expression, suitable for ID lanyard.

Quality OK

CERT CHAIN ⚠

Prior employer cert chain

Uploaded 4 May · 0.6 MB · PDF

Roadworks AU certificate of service. Dates: Nov 2022 — Apr 2024 (18mo). Claim says 2yr.

Date inconsistency

Communications · 4 sent · 1 draft

System (template): Welcome email sent on application submit.

2026-05-04 · 14:22 · delivered

Mike Chen: "Hi Mike, can you confirm your previous start date at Roadworks AU? Our records suggest mid-2022."

Reply: "Started Nov 2022, sorry for the rounding — 1.5 years not 2."

2026-05-12 · 09:18 · replied 11:42

Audit trail · 28 events

Application submitted

2026-05-04 · 14:22 · applicant self-submit

paperwork-vet · summarizer ran

2026-05-04 · 14:24 · ai_decisions.id=ai-d77f · conf 0.87

Mike Chen viewed

2026-05-12 · 09:14 · 4m 22s session

Mike Chen · sent custom email

2026-05-12 · 09:18 · trigger: confirm-experience

Sarah Mitchell viewing now

since 09:45 · 2m elapsed

Advance to Banking (pending)

AI rec: confidence 0.87

Unified Document Library

1,247 documents across 142 applicants · 87 employees Download as ZIP →

All categories Driver licences (340) White cards (218) RSA (192) Offer letters (87) Flagged by AI (24)

OFFER LETTER · SIGNED

Offer Letter — Tom Murphy

Hired 19 May · 240 KB · PDF

Casual labourer offer; $34.50/hr; start 25 May; counter-signed by HR.

Counter-signed v2 · supersedes v1 (unsigned)

DRIVER LICENCE

Driver Licence — James Thompson

Uploaded 28 Apr · 2.4 MB · JPEG

Victorian licence; expired Jan 2026. Applicant claim contradicts.

Expired licence

CERT CHAIN ⚠

Cert chain — Mike Chen

Uploaded 4 May · 0.6 MB · PDF

Roadworks AU certificate. 18 months active vs 2yr claim.

Date inconsistency

WHITE CARD

White Card — Aisha Patel

Uploaded 6 May · 1.4 MB · PDF

WorkSafe VIC. Cert #WCV-AU 2024-0792. Verified.

Verified

TFN DECL · LOCKED

TFN Declaration — Olivia Nguyen

Hired 18 May · sensitive (no AI extraction)

Sensitive category. Indexed but not extracted per ADR-0027 invariant.

Stored · ready for Xero

MODULE CERT

Induction Cert — Connor O'Brien

Issued 16 May · 184 KB · PDF · auto-generated

Online induction complete; score 96%; certificate generated by system.

System-generated